Data controller
The data controller responsible for your personal data is Nexofts Ltd (trading as BidPeak), registered in the United Kingdom.
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
- Email: support@bidpeak.lol
- Phone: +447877693124
Scope
This policy explains how BidPeak handles information when you browse the service, submit a listing, follow an outbound link, or place a bid. BidPeak does not require user accounts.
Information we collect
We process submitted listing details, normalized destination URLs, categories, countries, bids, payment references, listing activity, qualified-click records, limited referral information, device category, and security events.
Submitted listing information is intended for public display. Do not submit confidential information in a listing name or description.
Payment information
Checkout is provided by a third-party payment provider displayed during checkout. That provider directly processes buyer contact, billing, and payment information under its own terms and privacy policy.
BidPeak receives the identifiers, status, amount, currency, fee, and related transaction information required to verify payment, activate bids, reconcile orders, and handle refunds or disputes. BidPeak does not receive or store complete card credentials.
Analytics and qualified clicks
BidPeak uses first-party anonymous identifiers and rotating salted hashes to estimate visitors, qualify outbound clicks, reduce rapid duplicates, apply rate limits, and detect obvious automation.
Raw IP addresses are not persisted in product analytics. Limited technical request information may still be processed temporarily for security, fraud prevention, and reliable service operation.
How information is used
Information is used to publish and rank listings, inspect destinations, verify payments, process redirects, qualify clicks, prevent abuse, enforce policies, reconcile transactions, respond to support requests, and measure service reliability.
Retention and security
Information is retained for as long as reasonably necessary to operate the service, enforce policies, resolve disputes, maintain financial records, and meet legal obligations. Operational analytics may be aggregated or deleted when no longer required.
Reasonable technical and organizational safeguards are used, but no internet service can guarantee absolute security.
Your rights under UK GDPR
If you are located in the United Kingdom or European Economic Area, you have the following rights under data protection law:
- Right of access - Request a copy of the personal data we hold about you.
- Right to rectification - Request correction of inaccurate or incomplete data.
- Right to erasure - Request deletion of your personal data where there is no compelling reason for continued processing.
- Right to restrict processing - Request limitation of processing in certain circumstances.
- Right to data portability - Receive your personal data in a structured, commonly used, machine-readable format.
- Right to object - Object to processing based on legitimate interests, including for direct marketing.
To exercise any of these rights, contact us at support@bidpeak.lol. We will respond within one month of receiving your request.
International transfers
Your data may be processed in countries where our service providers operate. Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses where required by law.
Privacy requests
To request access, correction, or deletion where applicable, email support@bidpeak.lol with sufficient information to identify the relevant listing or transaction. Do not send complete card numbers or sensitive payment credentials.
Certain financial, fraud-prevention, or legal records may need to be retained as required by law or for legitimate business purposes.
Complaints
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk or by calling 0303 123 1113.
